Melis Öner

KVKK information notice and privacy policy

The security of your personal data matters to me. This notice explains how the personal data you share through melisoner.com is processed, under Türkiye's Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR).

Last updated: 12 October 2026

1. Data controller

Your personal data is processed by Melis Öner as the data controller.

2. What personal data do I process?

Through the introductory call form: your full name, email address, country and city of residence, your role and company (optional), your preferred language for the call and anything you would like to mention (optional).

Through email correspondence: the name, email address and message content you share when you email me directly.

During the technical operation of the site: for security and error tracking, the server hosting the site automatically keeps technical records (logs) such as IP address, browser type, and the date and time of your visit.

The form does not ask for special categories of personal data, such as health information; please do not share such information in the form.

3. For what purposes do I process your personal data?

  • To review your introductory call request, reply to you and schedule the call
  • To send the automatic confirmation email about your request
  • To handle correspondence about organisational coaching, consulting and training requests
  • To establish and perform a service agreement when we decide to work together
  • To keep the site secure and resolve technical issues
  • To meet legal obligations

Your personal data is not added to marketing lists, and no promotional messages are sent to you without your permission.

Your personal data is processed on the following legal grounds:

  • it is directly related to the conclusion or performance of a contract (KVKK Art. 5/2-c; GDPR Art. 6/1-b),
  • it is necessary for the data controller to fulfil a legal obligation (KVKK Art. 5/2-ç; GDPR Art. 6/1-c),
  • it is necessary for the legitimate interests of the data controller, provided that this does not harm your fundamental rights and freedoms (KVKK Art. 5/2-f; GDPR Art. 6/1-f).

The consent box in the form indicates that you have read this notice and accept the processing of your data for the purpose of your request.

5. Transfer of personal data

Your personal data is never sold to third parties. It may be shared only in the following cases, and only to the extent required:

  • Service providers: Güzel Hosting, which provides hosting for the site, and Google (Google Workspace), which provides email services. These providers’ servers may be located abroad; in that case, transfers are carried out in accordance with KVKK Art. 9 and the GDPR rules on international transfers.
  • Competent authorities: authorised public institutions and organisations, where there is a legal obligation.

6. Retention period

  • Introductory call requests and correspondence that do not lead to an engagement: for a maximum of 2 years from the conclusion of the request
  • Records relating to clients with whom a service agreement is concluded: for the periods required by the relevant legislation
  • Server logs: for the period set by the hosting provider

When the retention period ends, your personal data is deleted, destroyed or anonymised.

7. Your rights

Under Article 11 of the KVKK and under the GDPR, you have the right to learn whether your personal data is processed; to request information about it if it has been processed; to learn the purpose of processing and whether it is used in line with that purpose; to know the third parties to whom it has been transferred; to request its correction if it is incomplete or inaccurate, and its deletion or destruction; to request that these actions be notified to third parties to whom it has been transferred; to object to an outcome against you arising from analysis by automated systems; and to claim compensation for damage resulting from unlawful processing. Visitors covered by the GDPR also have the right to data portability and the right to lodge a complaint with the data protection authority in their country.

You can send your requests to melis@melisoner.com. Your request will be answered free of charge within 30 days at the latest.

8. Confidentiality of coaching sessions

This notice covers only the website and communication processes. The confidentiality of information shared in coaching, supervision and mentoring sessions is protected in line with the principles we agree at the start of the process and with the ICF and EMCC Global codes of ethics.

9. Changes

This notice may be updated when necessary. The current version is always published on this page.

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